Refund Policy
Effective date:
Last updated:
This Refund Policy is part of our Terms of Service and applies to purchases of One Current (the "App").
1. 14-day money-back guarantee
We offer a 14-day money-back guarantee, no questions asked.
If you are not happy with the App for any reason, request a refund within 14 days of your purchase and we will refund you in full. You do not need to explain why.
This applies to all purchases of the App, including those made at the early-bird price.
2. Try before you buy
One Current includes a 7-day full-featured free trial, so you can evaluate the App completely before paying anything. The free trial plus the 14-day refund window are there so that paying for the App is a low-risk decision — that matters to us and to the people we build for.
3. How to request a refund
To request a refund, contact us at vladpoh@onecurrent.app with the email address you used to buy the App, or your order/receipt number. You can also request a refund directly through the order confirmation email from Paddle, our payment provider.
We aim to respond within 2 business days.
4. How refunds are processed
Refunds are issued to your original payment method through our payment provider, Paddle, who is the Merchant of Record for your purchase. Once we approve a refund, the timing is handled by Paddle and the banking system, so it may take some time for the refunded amount to appear on your statement, depending on Paddle's processing and your bank or card issuer.
Once a refund is issued, your license is revoked and you should stop using the App and uninstall it. Because the App stores your tasks locally on your device, export or back up anything you want to keep before requesting a refund.
5. After 14 days
After the 14-day window has passed, purchases are generally non-refundable, since the App is a one-time purchase and you have had both a free trial and a refund window to evaluate it. If something goes genuinely wrong — for example a defect that prevents the App from working — contact us anyway and we will try to make it right, in line with your mandatory consumer rights, which this policy does not limit.
6. Chargebacks
If you have a problem with a charge, please contact us first — we will almost always resolve it faster than a bank dispute. Filing a chargeback without contacting us may result in your license being revoked.
7. Contact
With any questions reach out to: